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Project: Avaya IP Office to Cloud Voice

Complete Server Solution

This project involved our new service offering of a hosted telephony system.  The client was looking to move premises and needed to act quickly and therefore we couldn’t rely on BT/Openreach to move their existing lines as this would of delayed the whole project.

We offered the client our Cloud Voice solution, this replaced their existing Avaya IP Office hardware that was now becoming outdated and unsupported.  Internet was already available at their new premises so our Cloud Voice solution was ideal, we only required new handsets and the client was up and running on the day of moving offices.  Additional services such as users being connected to the office via a smart phone application was also introduced.

IDENTIFIED ISSUES

  • ANALOGUE & ISDN LINES REQUIRED PORTING
  • TIMEFRAME FOR MOVING OFFICE COULD NOT BE MET DUE TO OPENREACH
  • EXISTING HARDWARE WAS LIMITED AND NO LONGER SUPPORTED
  • LIMITED AVAILABILITY OF REFURBISHED HARDWARE

 

IMPLEMENTED SOLUTION

  • CLOUD VOICE HOSTED PBX
  • YEALINK IP OFFICE HANDSETS
  • FAX TO EMAIL SERVICE
  • INTELLIGENT VOICEMAIL
  • SMART PHONE APPLICATIONS FOR REMOTE WORKERS

 

BENEFITS

  • SCALABLE WITH THE BUSINESS
  • FLEXIBLE
  • NO ONSITE HARDWARE TO MAINTAIN
  • USERS CAN BE CONNECTED FROM ANYWHERE
  • 99.9% UPTIME GUARANTEED

CLIENT FEEDBACK

“We were unable to expand on our existing system so therefore needed to come up with a solution from Abilas IT to fall inline with our move date, delivered and kept us up to date along the way.”

CONTACT US

Looking for a similar solution, need advice and help why not contact us:

t: 01706 500800 e: [email protected]